NEW INCREASED SITE WIDE SALE
    25% OFF ALL ORDERS 25.00 OR MORE

    Including Items Already Discounted

    25% OFF IS APPLIED AT CHECKOUT

    EXTRA 10% OFF ROSHI BONSAI TOOLS
    In Addition to Site Wide Sale
    Includes Tool Sets & Kits
    EXTRA 10% OFF IS APPLIED AT CHECKOUT


    FREE SHIPPING*
    free shipping aPPLIES only TO CONTINENTAL U.S.
    ORDERs OF 75.00 OR MORE*
    *IF YOU SELECT FREE SHIPPING WHEN YOU CHECK OUT*

    all SPECIALS apply only to orders placed here on our website
    prices and specials subject to change at any time - we do not offer retroactive discounts


Return to Help Index
International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.